Safety Investigation Training
Duration
3 or 4 days
Delivery Format
Online or in-person
Delegates
Up to 12
We deliver practical safety investigation courses centred around safety science and systems thinking principles. We provide delegates with tools and techniques to help them confidently investigate what happened, and to establish reasons why, so that effective recommendations can be developed.
This course is skills-based and allows delegates to learn and practise the four key elements of investigation: planning, data gathering, analysis and purposeful report writing. We use a real-world safety scenario throughout, enabling delegates to try out key skills, from cognitive interviewing with actors, through to formulation of findings to forge positive change.
As this course is highly practical, we cap the delegate numbers to 12, to allow for individual feedback, on the skills elements, for each delegate. The courses are offered as 3 or 4-day variants.
Content is based around a serious incident case study, that delegates will investigate. The 3-day variant includes:
- Practical human factors for investigators including local rationality
- Just Culture and the role of the investigator
- Investigation planning
- Data gathering, and management including PEACE interview techniques
- Analysis using a systems approach
- Effective findings and recommendations
The 4-day course covers all of the above, in addition to:
- Use of a systems-thinking tool to plan investigations and interviews
- Exploring local rationality questions
- Additional interview and analysis practise time
- Whole report writing practise (can be tailored to include your organisation’s template)
By the end of the 3-day course, all delegates will be able to successfully:
- Explore human factors elements by using a systems-thinking approach.
- Plan an investigation collaboratively with the team.
- Gather, prioritise and manage data from the documentary to the physical.
- Conduct supportive interviews using PEACE techniques.
- Analyse information from the data gathering phase.
- Write clear and effective findings that explore the systemic factors of what happened.
- Develop recommendations to help tangibly reduce risks to ALARP.
In addition to the above, by the end of the 4-day course delegates will also be able to confidently:
- Complete an initial Terms of Reference at the planning stage and start an information log to track evidence.
- Use local rationality questions and humble enquiry techniques during interviews.
- Develop a clear sequence of events/timeline/chronology.
- Write an effective investigation report.
- Use the Investigation Report Review tool to quality check a report.
Our courses can be delivered face-to-face, or online, at times to suit your staff over three or four days.
Both the interviewing techniques and the report writing elements can also be delivered as separate one-day standalone modules as required.
Facilitators for this course are all experienced safety investigators and have delivered training in a variety of industries. See Who? – Systemic Factors Limited for further details.
‘This was probably the best training I have ever attended related to safety.’
‘I have been investigating for 7 years but this course has shown me how to do so much of this in a better way.’
‘I hadn’t done an investigation before attending this, but I now feel confident I can do it. It’s a great inclusive course to include different experience levels.’
For further details please contact: info@systemicfactors.com
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