As a registered mental health nurse of over 20 years, Steve has held a wide variety of clinical, leadership and managerial positions within NHS Trusts, as well as fulfilling the role of a specialist advisor for the Care Quality Commission. During this time, Steve has worked on developing clinical policy, service improvement initiatives, and staff development. He has also developed and delivered clinical risk training within mental health services.

Steve is a trained and experienced state level healthcare safety investigator, having worked as maternity investigator for the Healthcare Safety Investigation Branch. He has also worked with Mental Health Trusts completing investigations in response to patient safety incidents and coached others through the investigation process and the production of high-quality safety reports.

Steve is currently working towards technical membership of the Chartered Institute of Ergonomics and Human Factors.